Wesley College: An
Extraordinary Turnaround
John W. Dysart
|
Volume 3, Issue
1 - January 2007Although
alumni today often boast about how Wesley, a
predominately liberal arts college in Dover,
Delaware, affiliated with the United
Methodist Church “refused to die,” the fact
is that the 133-year-old institution was
almost moribund when President Scott D.
Miller assumed the presidency in 1997. As
strategic enrollment management consultant
to the College throughout the last decade,
it has been an inspiration to watch Wesley’s
transformation since Dr. Miller’s infusion
of business and marketing savvy, coupled
with his infectious enthusiasm and high
energy, propelled Wesley’s future to
possibilities unimagined 10 years ago.
By any standard, Wesley’s transformation
is an impressive story involving a leader
who turned an institution around and led it
to prosperity. Wesley College today
represents a pay-off of the entrepreneurial,
calculated risk-taking leadership of
President Miller, cited among 17 college
presidents who have advanced their
institutions through such leadership in the
book, The Entrepreneurial College President,
the largest empirical study yet of
presidential attitudes, values and
behaviors. Authors James L. Fisher and James
V. Koch, both former college presidents and
consultants to governing boards and
presidents, specifically cite Dr. Miller’s
“agenda to innovate, lead and plan
strategically, solve problems, create
efficient financial structures and operate
with fiscal responsibility.”
Reversing a decade of deficits, sagging
enrollment, stagnant voluntary support and
declining alumni and faculty/staff morale,
President Miller moved proactively – even
before his arrival on campus --
commissioning a comprehensive institutional
review examining all aspects of campus
operations and helping craft the
College’s blueprint for the future. The
review resulted in a 128-page working
document with 60 specific recommendations
for change that led to development of an
ambitious 10-Year Master Plan to turn the
College into the robust institution it is
today.
On the enrollment side, it is especially
gratifying to note Wesley’s extraordinary
growth under Dr. Miller’s leadership. Fall
Semester 2006 opened with College enrollment
not only at an all time high, but also, with
selectivity the most rigorous in its
history. In the last decade, Wesley’s
applications have more than tripled, and
enrollment more than doubled to 2,400. The
SAT scores of incoming freshmen have risen
by 133 points, and the retention rate
increased by 30 percent.
Wesley’s incoming class of 525 students
was drawn from a pool of more than 3,000
applicants, reflecting its momentum and
growing reputation as a progressive,
financially stable institution with quality
academic, student life and scholar-athlete
programs. For the third consecutive year,
the College earned top-tier ranking in its
region in the prestigious U.S. News and
World Report. For the past seven years,
Wesley’s operating budgets have included a
surplus, alumni giving has risen from a
dismal 5 percent to above the national
average, overall revenues have tripled and
Wesley’s effective fundraising has been
recognized by the Council for the
Advancement and Support of Education (CASE).
A student-friendly, consumer-oriented
marketing, recruitment and retention
strategy focusing on enhanced facilities and
amenities, culminating in the completion of
the Academic Village this year, has been a
major emphasis of Dr. Miller’s turn-around
strategy, based upon research showing
prospective students were not attracted to
the College’s former dated facilities, food
services and playing venues. Completion of
Malmberg Hall in August 2005 culminated the
College’s vision of an Academic Village also
consisting of Zimmerman Hall and Bellmeyer
Honors House while supporting the goal of
about 70 percent of traditional students
living on campus. A substance- ree student
residence featuring 180 beds lodged in two
and four person suites, Malmberg earns high
marks from students, families and student
life staff after its first few months of
occupancy. The new residence facility has
earned kudos from local media, as well, with
the News Journal lauding Wesley for “putting
its money where its mouth is” in creating
this optional living choice for selected
upperclassmen. “The college has made a
costly investment in their students’ future,
and (administrators) deserve our thanks for
leading the way in Delaware,” a September
11, 2005, commentary, notes.
The overhaul of Dulany Hall, the
College’s dining commons, and hiring of a
new student-friendly food service company
capped this effort, resulting in a marked
increase in the number of students using
theinstitution’s meal plan. Eliminating
formerly long lines for meal service, the
new service offers fresh,
made-to-order entrees, individual food
preparation stations, takeout meals and a
single traditional entrée station. The
upgraded facility was designed with new
student tastes and dining preferences in
mind and input from a seven-student advisory
panel.
“Far from being ‘frills,’ these amenities
are central to the total undergraduate
residential experience,” says President
Scott D. Miller. “They reflect Wesley’s
commitment to the total quality student
experience.”
“Dr. Miller has indeed been the architect
of Wesley College's revival,” notes an
independent May 2006 institutional
assessment. Under his tutelage, the report
notes, the College has established an
off-campus center near Wilmington, expanded
its work at Dover Air Force Base and has
initiated several popular master's degree
programs, including an M.B.A. This fall,
Wesley’s strong international program has
received a renewed impetus with the addition
of a faculty associate for global
initiatives post to head the
interdisciplinary focus that will emphasize
preparing students to graduate as citizens
of a global community.
Several of the most innovative thrusts of
the College in recent years have occurred in
its relationships with the regional
community. The College now boasts a thriving
Boys and Girls Club that impacts the lives
of many dozens of young people annually and
provides many Wesley students with
internships and highly desirable community
involvement. With nearby Delaware State
University, Wesley has forged a highly
successful and significant alliance with the
Schwartz Center for the Arts in Dover’s
historic downtown district that “was
truly a good deed, but also made lots of
sense,” according to an elected
official.
Capitalizing upon the College’s strong
scholar-athlete tradition, Dr. Miller
embarked on major upgrades of Wolverine
Stadium for the college’s football program,
ranked 4th in the nation at the NCAA
Division IIIlevel at this writing, as well
as renovations of the gymnasium, playing
courts and fields. A $1.4 million privately
funded upgrade and 1,000-seat expansion with
a 300-seat “VIP section”, the new stadium
also features “Field Turf,” a synthetic
surface safer than natural grass, a press
box, new lighting and pedestrian walkways.
Athletics continues to be an important
and integral part of Wesley’s entire
culture, which emphasizes excellence both on
the fields and courts and in the classroom,
President Miller emphasizes. More than
two-thirds of Wesley’s current students
participate in sports at the varsity, club
or intramural levels, and the College’s
strong track record of successful
scholar-athletes is a competitive recruiting
and retention advantage. Four new women’s
and men’s intercollegiate varsity sports
have been added under Dr. Miller’s tenure,
bringing the total to 17.
The announcement that Wesley teams will
join the Capital Athletic Conference (CAC)
for the 2007-08 academic year comes as yet
another third-party recognition of its
scholar-athlete tradition. The conference is
one of the top NCAA Division III conferences
in the nation, with member institutions
boasting impeccable academic reputations. In
addition, the CAC complements Wesley’s
mission of graduating scholar-athletes,
placing a high priority on the well-being of
the student in scheduling and in adhering to
strict codes of sportsmanship.
The results of this transformation have
been impressive, say alumni now flocking
“back in droves,” as one put it, to savor
their alma mater’s success while enjoying
its renovated campus in Dover’s historic
downtown district near the state Capitol.
“I used to be embarrassed to be
identified as an alumnus of Wesley,” said
one graduate of the period before Dr. Miller
arrived. “Now, I can enthusiastically
recommend the College to prospective
students.”
John W. Dysart is President of The
Dysart Group, Inc, a higher education
consulting firm specializing in recruitment,
financial aid, retention and revenue growth
at colleges and universities. To date, Mr.
Dysart has provided consulting services to
more than 140 colleges and universities in
35 states.
|