I have had the pleasure of knowing and working with John Dysart for the last few years. John’s knowledge and understanding of the financial aid process has benefited both our students and the overall efficiency of my office.
I’ll never forget the first time John came to Ohio Dominican and asked to see all of the written correspondence and forms used in the Financial Aid Office. It didn’t take John more than a few seconds to tell me we didn’t need any of them and began working with me on how to make the financial aid process more streamlined, more efficient and most importantly, more proactive in working with both new and returning students.
John’s style was a breath of fresh air. We were now in the business of reminding our returning students to file for financial aid! The elimination of unnecessary paper work has freed up staff members to dedicate more of their time to outreach initiatives that were once never imaginable in the financial aid process. Students, both new and returning are now able to get their financial aid packages within 24 to 48 hours!
I have been in the financial aid profession for twenty years and for the first time in my career I can honestly tell you that these past two and a half years have made me a better leader. I now have time to reflect on the past year – what worked, what didn’t work – and then begin planning for the next processing year.